Our chosen courier is DPD, who have an exceptional, consistently high success rate for our deliveries ensuring that problems are very rare. As a result of this, we have great deal of faith in their ability to ensure that our customers' orders arrive on time and in excellent condition.
Standard delivery is selected as default on all our systems and is free for deliveries within mainland UK. Unfortunately some places outside of Mainland UK may incur additional charges.
We also offer Saturday delivery on our systems. Prices and details are available when the option is selected from the delivery drop down box.
Once your order has gone out for delivery you will be informed of the DPD tracking number by email. You can use this to track your parcel online at http://www.dpd.co.uk/content/how-can-we-help/ .
Receiving your System
Once your order is placed, the delivery address cannot be changed. Also note that as our systems are high-value items our couriers have been instructed that they cannot be left in a safe place, with a neighbour or collected from the Depot.
The DPD driver must get a signature before he can go, so please check the packaging and contents carefully first.
If any of your parcels are missing or damaged please specify this on the delivery note when you sign for the goods. Once you have done this please notify our Customer Service Advisers at firstname.lastname@example.org.
Please keep any boxes that the products are supplied in case you need to return the product.
European Shipping Details
A list of the countries to which we can ship is shown below. Unfortunately we are unable to provide free shipping outside of the UK and Ireland - the shipping fees for each country are shown below.
|Country||Estimated Shipping Time (days)||Shipping Charge|
The Estimated Shipping Time information is a guide as to how long you can expect it to take for your Gladiator order to reach you once we have built, tested and dispatched it.
Unfortunately we do not ship outside of Europe at the moment.